Terms & Privacy Policy

1. Introduction

This Privacy Policy explains how DocuWay collects, uses, and protects your information when you use our services.

2. Information We Collect

We may collect the following personal and organizational information:

• Name
• Email address
• Company details (e.g., firm name, team size)
• Login credentials (encrypted)
• Usage activity within the platform

Note: DocuWay does not collect, store, or process uploaded digital files or physical documents.

3. How We Use Your Information

We use your information to:

• Set up and manage your account
• Provide access to the DocuWay dashboard
• Improve platform performance and support
• Communicate important service updates

4. Sharing and Disclosure

We do not sell or rent your data. We may share your data with trusted third-party vendors (e.g., analytics, payment processors) strictly for operating the service.

5. Data Security

We use modern encryption and security protocols to protect your information. However, no system is 100% secure, and we encourage users to use strong passwords.

6. Cookies & Tracking

We use cookies to:

• Maintain login sessions
• Track usage for internal analytics
• Improve site experience

You can control cookie settings through your browser.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon cancellation, data may be deleted within 30 days unless legally required to retain it.

8. Your Rights

You may:

• Update or correct your information
• Request account deletion
• Opt out of marketing communications

9. Changes to This Policy

We may update this Privacy Policy. Changes will be communicated via email or in-app notification.