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Terms & Privacy Policy

DocuWay - Terms of Service

Last Updated: March 2025

1. Acceptance of Terms

By creating an account or using DocuWay, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

2. Description of Service

DocuWay is a web-based platform that enables tax consultancy and accounting firms to track and manage the flow of physical documents internally. It does not store or process digital files uploaded by clients.

3. Account Responsibilities

  • You must provide accurate and complete information during signup.
  • You are responsible for safeguarding your login credentials.
  • You must notify us immediately if you suspect unauthorized access.

4. Use Restrictions

  • Use DocuWay for any illegal or unauthorized purpose.
  • Interfere with or disrupt the service or servers.
  • Copy, modify, or reverse engineer any part of the platform.

5. Subscription & Billing

  • DocuWay operates on a subscription basis with a 7-day free trial.
  • You will be billed monthly or annually depending on your selected plan.
  • Failure to pay may result in suspension of your account.

6. Data Privacy

  • We do not collect or process physical documents or uploaded files.
  • Personal data is handled in accordance with our Privacy Policy.

7. Termination

  • You may cancel your account at any time.
  • We reserve the right to terminate or suspend your account if you violate these terms.

8. Limitation of Liability

DocuWay is provided "as is." We are not liable for indirect or consequential damages, including lost data, missed deadlines, or client dissatisfaction resulting from document tracking errors.

9. Modifications to Terms

We may update these Terms from time to time. Continued use of the service after changes implies acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms, please contact us at: support@docuway.com